When you see “Alternative Income Source Identified” on your SASSA status, it means that SASSA has found a potential source of income that might affect your eligibility for the R370 grant.

Common Reasons for Income Source Identification

Existing Grants: If you’re already receiving other social grants (NSFAS, Disability, Old Age). SASSA might have identified them as a conflicting income source.
Employment: Evidence of government employment or self-employment could be considered as income If you receive more than the grant eligibility threshold.
Investments or Savings: Significant investments or savings might be interpreted as a source of income.
Pensions or Annuities: Receiving a pension or annuity could also be flagged.

You can also check: SASSA Status Pending: What It Means and How to Fix It

How To Fix SASSA “Income Source Identified”?

Review Your R370 Application
- Carefully review the details you provided on your grant application, ensuring accurate banking details.
- Correct any mistakes or missing information. Change banking details if necessary.
Contact SASSA for Clarification
- Contact (0800 60 10 11) the agency directly to inquire about the specific income source they’ve identified.
- Ask for a detailed explanation of why this income source is affecting your eligibility.
Provide Additional Documentation
- If you believe the identified income source is incorrect or below the eligibility threshold, gather supporting documentation and bank statements to prove your claim.
- Provide the statements to SASSA to support your case.
Appeal the Decision
- If you’re not satisfied with the SASSA declined decision, Submit SRD appeal.

Frequently Asked Questions

What if I am Receiving Other SASSA Social Grants?
If you’re already receiving other social grants, SASSA might consider them as a source of income. It’s important to consider if you are still eligible for R350.

How Can I Prove My Income is Below the Threshold?
Gather supporting documentation, such as payslips and bank statements, to demonstrate that your income is below the eligibility threshold for the grant you’re applying for.

What Happens if My Appeal is Unsuccessful?
If your appeal is unsuccessful, you may have limited options. Consider seeking legal advice or exploring other social assistance programs that might be available to you.

Can I Reapply for the Grant in the Future?
You may be able to re-apply for the grant in the future if your circumstances have changed. However, it’s important to check the eligibility criteria and re-application process.