Sometimes SASSA suspends your SRD grant for not meeting the eligibility on reviews. In such cases you need to reinstate your canceled r370 application to keep receiving payments.

Steps to Reinstate Canceled SASSA SRD Application Online

Browse srd.sassa.gov.za/sc19/reinstate. Enter your ID and Mobile number and verify the OTP code to login.
You will land on a page where you need to explain why you want to restore your grant. You will see three choices:
- Canceled by Mistake: Choose this if you cancel your application by accident.
- No Income: Select this if you currently have no source of income.
- Other Reasons: Pick this if you don’t fit the first two options.
Once you choose the reason for reinstating your grant, a message will pop up asking, “Are you sure you want to reinstate the grant?” To complete the reinstatement, click the Yes button.

You will need to wait for SASSA to review reinstatement. It usually takes 30 days to make a decision.

Alternative Methods to Reinstate Your SASSA Application

Visit SASSA Offices:
You can go to their nearest SASSA office to ask for reinstatement. It’s a good idea to bring important documents, such as ID and proof of income or personal situation that can help you request.
Contact SASSA Support:
You can call SASSA’s helpline (0800 60 10 11). Giving detailed information about your situation can help SASSA staff help you with the reinstatement process.

You can also check: SASSA Appeal For SRD R350/R370 – Complete Process

Check Eligibility for Reinstating the SASSA Grant

Before starting the reinstatement process, You need to know the eligibility criteria for the SRD grant. Meeting these criteria is important for a successful reinstatement.

Common Issues During the Reinstatement Process & Their Solutions

Reinstating a SASSA SRD grant application can be tough for beneficiaries. Knowing the common problems and how to solve them can make things easier. Here are some usual challenges and their solutions:

Applicants might face issues or trouble accessing the online reinstatement portal. Clear your browser cache, try using a different browser, or visit the portal during less busy times.
Submitting incomplete or incorrect information can lead to grant cancelation. Review all information for accuracy and completeness before submitting.
You may not get timely updates about your reinstatement status. Regularly check the SASSA status online.
SASSA may take time to verify the documents submitted, which can slow down the reinstatement process. Submit all necessary documents as soon as possible and keep copies for your records.

Frequently Asked Questions

How long does the reinstatement process take?
The reinstatement process can vary depending on individual circumstances and SASSA’s current workload. Typically, you can expect a response within 30 days, but it may take longer during peak times.

What happens if my reinstatement application is rejected?
If the reinstatement application is denied, You can appeal the decision by providing further evidence of eligibility or addressing any issues that led to the rejection.

Is there a specific time frame for reinstatement after a grant is canceled?
There is no strict time limit for applying for reinstatement; however, beneficiaries are encouraged to act promptly to avoid prolonged gaps in financial assistance.